Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Straightforward ordering process, smooth delivery and fantastic product.”

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Posted 4 years ago

“Easy ordering and prompt delivery. Goods came well packaged and all sharp ends protected.”

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Posted 4 years ago

“First time buying from Harrod,s ,person i dealt with very pleasant and helpful, goods arrived on time so very pleased.”

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Posted 4 years ago

“We love our water bowls - they are weathering beautifully to golden rust. Can't wait to fill them. The service was prompt and efficient. I would use this company again.”

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Posted 4 years ago

“Very good and efficient.”

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Posted 4 years ago

“Excellent service and product was just as described”

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Posted 4 years ago

“Very good, as usual. Excellent quality at a fair price when compared with other suppliers. Quality always wins over price.”

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Posted 4 years ago

“Excellent product and good service”

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Posted 4 years ago

“Very efficient,friendly.”

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Posted 4 years ago

“Unfortunately one of the linking rods was damaged and the package was returned to the driver”

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Posted 4 years ago

“Excellent service. I telephoned with a query about a plant support and the service assistant went and obtained the exact dimensions and then promptly phoned me back. He made me feel that my query was important and he took time to research it. The product, when I received it, was exactly as he described it and what I wanted.”

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Posted 4 years ago

“Extremely happy with how they handled all of our queries.”

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Posted 4 years ago

“The climbing pea and bean frame instructions were really misleading and the construction complicated, particularly with extra bits being included that actually were not needed so confusing the issue.”

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Posted 4 years ago

“The raised bed did not work - we followed the instructions carefully but the holes were not quite in the right place and we ended up with some gaps in the wooden coping top. I think for a full price, the item should have fitted together more perfectly.”

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Posted 4 years ago

“Delivery was timely and item arrived well packaged. Not yet fully assembled but seems good so far. Was sad to have ordred a day before i saw a discount code in my magazine though!”

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Posted 4 years ago

“A bit of a delay and then a further delay in delivering the products, but all arrived safely in the end and very pleased with my new raised beds!”

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Posted 4 years ago

“Very rapid response & delivery”

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Posted 4 years ago

“Very good fruit cage bought. When it was damaged due to snow they had the parts available to get it fixed. The snow damage was my fault for forgetting to roll back the roof netting in winter. Lesson learned .”

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Posted 4 years ago

“The service was positive and helpful. Just 2 slight niggles, the roof netting had a fault (woven incorrectly) but luckily it was near the edge so it was in the overhang and also the DVD supplied did not work on any of my devices but the instructions (hard copy) were good.”

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Posted 4 years ago

“Products are of a high quality but delivery is shockingly bad at the present time. On the last two occasions I have ordered superior metal raised beds the components have arrived in several batches over a number of different days. This really needs sorting as a matter of urgency before it detracts from what is otherwise a good company with many excellent products.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews