Harrod Horticultural Reviews

4.6 Rating 11,349 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“easy to assemble, clear instructions”

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Posted 5 years ago

“These peony supports are fantastic quality and the most attractive design I've found. The 60x60cm size is ideal, nice and wide for containing a good sized plant. They look lovely in the borders when they're empty in the winter too!”

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Posted 5 years ago

“I ordered 2 small zinc planters to replace 2 old concrete ones. Order despatched promptly, well packaged and arrived undamaged. The planters are robust, practical and stylish and now have pride of place showcasing 2 bay trees at the front door. Really pleased with this purchase.”

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Posted 5 years ago

“Fast efficient service. Excellent product.”

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Posted 5 years ago

“Excellent quality raised beds. Very easy to assemble”

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Posted 5 years ago

“I bought an apple picking tool a few weeks ago. It was dispatched and arrived incredibly quickly, and was securely (but not wastefully) packaged. I haven't been able to use it yet, given that the apples have yet to grow, but it looks very sturdy, and appears to be of high quality. I'd definitely Harrod Horticultural them again for similar purchases.”

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Posted 5 years ago

“Excellent service and really helpful when I had a small issue with delivery, went the back xtra mile.”

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Posted 5 years ago

“Very large cloche plus ends and pegs delivered in very good sturdy packing. Exactly what I had ordered.”

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Posted 5 years ago

“Good product and delivered promptly.”

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Posted 5 years ago

“Excellent service, quick and efficient.”

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Posted 5 years ago

“Fantastic, quality products. Only dropped a star because it took quite a while to receive our products. That might be pandemic related and it might be easier to get hold of customer service in ‘normal’ times. But lovely raised beds and raspberry supports, would recommend.”

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Posted 5 years ago

“Disappointed that the web-site pictures did not reflect what you get.”

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Posted 5 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We do state on our website that the capping to our Timber Raised Beds is optional. However, this can be ordered separately afterwards. Please kindly contact our Customer Service Team to place an order on 0333 400 6400, or alternatively please email us a telephone number and convenient time to call you. We look forward to hearing from you soon.

Posted 5 years ago

“I wanted 2mm triple-glazed bubble-wrap insulation for my new greenhouse. It was not available elsewhere at this time; it was available at Harrod H. but relatively costly. Nevertheless, it arrived quickly & is of good quality”

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Posted 5 years ago

“My order was monumentally slow to arrive (we’re talking weeks!). Once it did, the item was bent out of shape. I then had to wait another significant amount of time for the replacement, which arrived without fittings. So I had to wait for those. All in all, my order was fulfilled over the course of about a month, which is a terrible effort.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issues has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 5 years ago

“Perfectly happy.”

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Posted 5 years ago

“Straightforward ordering process, smooth delivery and fantastic product.”

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Posted 5 years ago

“Easy ordering and prompt delivery. Goods came well packaged and all sharp ends protected.”

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Posted 5 years ago

“First time buying from Harrod,s ,person i dealt with very pleasant and helpful, goods arrived on time so very pleased.”

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Posted 5 years ago

“We love our water bowls - they are weathering beautifully to golden rust. Can't wait to fill them. The service was prompt and efficient. I would use this company again.”

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Posted 5 years ago

“Very good and efficient.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,349 reviews