Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Very good, strong, sturdy frame but a nightmare to put together!”

Helpful Report

Posted 5 years ago

“Everything went together well, with a couple of comments: Since there are five, not four posts for a single square cage, when you buy the ground tubes there should be five. Also some guidance on keeping the tubes vertical as they go into the ground would be useful. Otherwise, it seems a very good product.”

Helpful Report

Posted 5 years ago

“Easy ordering and delivery within the time specified. The product meets description, I'm pleased with the Ultra Fine Insect Mesh Netting.”

Helpful Report

Posted 5 years ago

“There was a problem with no supply of some pegs for my polytunnel, which is unusual, but they were really good in sending out some more. As it had been very windy then, this was much appreciated. Kind and prompt service.”

Helpful Report

Posted 5 years ago

“Well made product.”

Harrod Horticultural 5 star review on 7th June 2021

Helpful Report

Posted 5 years ago

“The products are excellent quality at a good price. Fast delivery. I will order again. Well done.”

Helpful Report

Posted 5 years ago

“I needed a single fruit cage for a Morello cherry tree, to stop birds eating the fruit. I was able to get all the components from HH (including posts 3m high) so I was happy with this. Delivery was prompt and unproblematic. Perhaps a bit expensive, but worth it to get a bespoke solution that has worked.”

Helpful Report

Posted 5 years ago

“Have ordered quite a few things from Harrod Horticulture and have always been completely satisfied with the product quality.”

Helpful Report

Posted 5 years ago

“Really pleased with the trumpet wire obelisk and the peony plant support. They are so sturdy and make nice features in the garden. Good workmanship and design. I was kept up to date with delivery information and items arrived well packaged and secure. Thank you Harrod for efficient and easy ordering of your products.”

Helpful Report

Posted 5 years ago

“Timely service, with good informational updates during delivery process.”

Helpful Report

Posted 5 years ago

“Took a long time to come, but pleased with my order”

Helpful Report

Posted 5 years ago

“Products (some of which have been ordered before) are good quality. On this occasion I had reason to contact Harrods and found their follow up to my query to be excellent. I have used Harrod Horticultural before and expect to continue to use them.”

Helpful Report

Posted 5 years ago

“A part was missing from my order, but it was supplied very quickly after I contacted customer service”

Helpful Report

Posted 5 years ago

“The whole process was slick and fast. The information on the site helped me decide to buy the enviromesh netting and it's just what I needed. It arrived ahead of expected time. Great value.”

Helpful Report

Posted 5 years ago

“The product is of good quality and was relatively easy for two people to assemble once we had got advice from a DIY neighbour. Your reply to my query was slow in coming.”

Helpful Report

Posted 5 years ago

“I purchased a bean frame, and am very happy with the design and quality. The delivery was slower than advertised at the time I placed the order - I eventually found that this was because they were waiting for delivery of a component. Now that the frame is up it looks magnificent - very good quality of netting in particular.”

Helpful Report

Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order, however we understand that you have now received this. We understand that a member of our customer service team has been in contact with your regarding your missing ground pegs. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“Good, but carrier left fruit cage at wrong address, and we had to go to collect it (awkward given its size). Erection instructions good but could be better, for example no distinction is drawn between poles with pre-drilled holes (for the door frame) and ordinary uprights. Door hinge and catch design could be improved to do away with screws and nuts. The screws are very short and it was far too easy to lose the nuts, and no spares are provided. I found the only way to tighten the door catch was to use a clamp so that screw and nut met. The steel hole former was extremely useful, making it easy to get vertical holes of the right depth. The netting is good and strong, but sizing was over-generous, and we had to cut off quite a lot. The raspberries are starting to ripen, and we are now looking forward to keeping the pigeons well and truly at bay!”

Helpful Report

Posted 5 years ago

“Efficient and regular updates for out of stock items, not left wondering what is happening. Website is comprehensive and clear, unfortunately it doesn't stock larger gardens.”

Helpful Report

Posted 5 years ago

“Delays with delivery were very tiresome”

Helpful Report

Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order, however we understand that you have now received this. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“Answered my query quickly, clearly and professionally.”

Helpful Report

Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews