Harrod Horticultural Reviews

4.6 Rating 11,434 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I purchased a raised bed from Harrod and the service and quality have been excellent. I would have no hesitation in recommending Harrod for on-line service.”

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Posted 5 years ago

“Excellent product and excellent delivery”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“no sign of my order and being asked to review it!!”

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Posted 5 years ago

Thank you for your recent order with Harrod Horticultural and also for your comments regarding the 'product review' request which you have received from us. Currently, our website automatically sends an e mail to all customers 28 days after their order has been placed, regardless of whether the order has been despatched and delivered or even delayed. We appreciate that feedback cannot be provided until you have received your goods and understand that you cannot always reply to our request immediately. Please accept our sincere apologies for any inconvenience caused.

Posted 5 years ago

“The raised bed that I purchased is very good and is good quality wood, it will give me a good few years service.”

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Posted 5 years ago

“Beautiful products, speedy delivery. Wish I had known about Harrods before. Will definitely use again”

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Posted 5 years ago

“Brilliant service delivered earlier than stated will always buy from Harrod Horticultural”

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Posted 5 years ago

“Swift delivery of 2 large metal arches. A mix up over 2 missing parts was quickly and courteously dealt with.”

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Posted 5 years ago

“Excellent company. Very good quality items. I changed my mind about how the first support would look in my garden. Panicked! It was about to be delivered. I rang Harrod and asked if I could cancel. They were very kind and understanding and suggested the wire obelisk instead of the heavier duty pyramid support. They refunded my pyramid support including delivery. I bought the obelisk instead. It looks lovely installed with a new clematis. I also bought some Biochar. I'm hopeful.”

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Posted 5 years ago

“Excellent service for telephone enquiry and for delivery”

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Posted 5 years ago

“Very pleased with my plant supports. Very good quality.”

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Posted 5 years ago

“Excellent, received order within days and had updates”

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Posted 5 years ago

“I phoned Harrods regsrding a gift voucher rrceived i had chosen the item i wanted customer services were very helpful and took all detsils the ordrr arrived 5 days later good service”

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Posted 5 years ago

“Excellent service. Good advice on the phone. Very helpful.”

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Posted 5 years ago

“Excellent service and very happy with the quality! Great customer service.”

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Posted 5 years ago

“Easy to order. Quickly despatched. Well packaged. Easy to assemble. Great quality”

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Posted 5 years ago

“Simple to assemble, good quality”

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Posted 5 years ago

“Kept me informed, delivered on time . The pea, bean support is sturdy and looks attractive.”

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Posted 5 years ago

“Good service, products delivered as promised.”

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Posted 5 years ago

“The quality of the products I ordered is superb . Delivery on one item was delayed but I was kept informed throughout. Very happy with Harrod Horticultural .”

Harrod Horticultural 5 star review on 21st April 2021

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,434 reviews