Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“A bit of a delay and then a further delay in delivering the products, but all arrived safely in the end and very pleased with my new raised beds!”

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Posted 5 years ago

“Very rapid response & delivery”

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Posted 5 years ago

“Very good fruit cage bought. When it was damaged due to snow they had the parts available to get it fixed. The snow damage was my fault for forgetting to roll back the roof netting in winter. Lesson learned .”

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Posted 5 years ago

“The service was positive and helpful. Just 2 slight niggles, the roof netting had a fault (woven incorrectly) but luckily it was near the edge so it was in the overhang and also the DVD supplied did not work on any of my devices but the instructions (hard copy) were good.”

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Posted 5 years ago

“Products are of a high quality but delivery is shockingly bad at the present time. On the last two occasions I have ordered superior metal raised beds the components have arrived in several batches over a number of different days. This really needs sorting as a matter of urgency before it detracts from what is otherwise a good company with many excellent products.”

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Posted 5 years ago

“I wanted a Squrell prove birds feeder. You supplied exactly that. Good service”

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Posted 5 years ago

“I did find the instructions could have been better. Some alternatives need to be considered when you are working in an enclosed area because trying to build the roof first was not really an option so we had to take that in sections once the sides were built. One of the middle/end connectors broke placing this in the roof stakes and no spares are included which I think needs to be added in case you do find a part is broken.”

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Posted 5 years ago

Thank you for your order and review. We are very sorry to hear of the problems you encountered whilst erecting your Cage. Your comments have been forwarded to the relevant department for their perusal. We understand that a member of our Customer Services Team has now contacted you regarding the replacement connector which you require. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

“Very nice product and easy to put together, it is looking great in our garden.”

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Posted 5 years ago

“easy to order, good range of items and prompt delivery.”

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Posted 5 years ago

“Great service. Everything arrived well packed and we'll protected.”

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Posted 5 years ago

“My three rusted obelisks are perfect. They look elegant. They are well made and sturdy. The metal ground pegs were tough enough to go deep into my stony soil ensuring that the obelisks are rock solid. I have chosen Dance de Feu, a vibrant climbing red rose for each one. These obelisks enhance a well established area of the garden.”

Harrod Horticultural 5 star review on 27th April 2021

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Posted 5 years ago

“Really excellent service in getting to us what was needed when things hadn't gone quite right. Looking forward to enjoying this summer's raspberries suitably protected now. Bill & Judy orders 1171737 & 1189146”

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Posted 5 years ago

“Excellent service - products well packaged and delivered promptly.”

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Posted 5 years ago

“Delighted with my popadome excellent protection against birds and pests”

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Posted 5 years ago

“My only comment is... the pole was dead plumb. However the umbrella section not level.”

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Posted 5 years ago

“Disappointed that it took 5 phone calls and a wait of several weeks to get my item delivered. On 2 occasions I was promised call backs that never came.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. We sincerely apologise for any inconvenience caused.

Posted 5 years ago

“They were very helpful and quick to respond to my email when I mistakenly thought I was missing a part”

Harrod Horticultural 5 star review on 26th April 2021

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Posted 5 years ago

“Have only had a short time to try it, but it has given my plants a great start! Usually it’s a constant battle between snails and slugs for my plants and the strulch has allowed the plants to flourish. It has also retained the moisture so well, I haven’t watered this particular bed at all. I still have to see how well it handles the allotment as that is like a desert in the summer and have to be there twice a day to water, so we will see!”

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Posted 5 years ago

“Excellent website, easy to order, and the garden arch we bought was even more stunning than we expected.”

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Posted 5 years ago

“Excellent service and products. Have already recommended to friends.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews