Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived promptly and in good condition. I ordered 4-5 feet laurels for a hedge. Was slightly disappointed to find that they were all 4 feet tall - definitely none were closer to the 5 foot mark. Obviously can’t complain as they were within the description of the product, but bearing it in mind for future orders. I also ordered bone meal, which did not arrive with the plants - I bought some from a local garden centre so I could get on with planting, but the customer service team were quick to respond and it sort out.”

Helpful Report

Posted 4 years ago

“From the moment I realised I had ordered the wrong arch to taking delivery of the correct design the customer service was excellent. The product itself is substantial & the assembly instructions were very easy to follow”

Harrod Horticultural 5 star review on 28th March 2021

Helpful Report

Posted 4 years ago

“Bought 2 more of the allotment raised beds - i first bought 6 in 2013 when I first got my allotment. They are still going strong and these seem just as good, quality hasn;t diminished since first purchase.”

Helpful Report

Posted 4 years ago

“A first class service I will be ordering from Harrod Horticultural again.”

Helpful Report

Posted 4 years ago

“Can highly recommend the black insect mesh - good quality, arrived quickly and blends into the garden much better than white or green netting. Excellent service”

Helpful Report

Posted 4 years ago

“Very quick delivery, great products”

Helpful Report

Posted 4 years ago

“When a plant support arrived damaged, a short phone call, answered quickly, resolved the problem. The plant support was replaced rapidly and without damage this time. Thank you for excellent service. The quality of the support is excellent and it looks good even without the plants which it will support later in the year.”

Helpful Report

Posted 4 years ago

“Excellent quality and speedy service and delivery.”

Helpful Report

Posted 4 years ago

“Really impressed with Harrod Horticultural, this is the first time I've used them. I did a lot of research on raised beds and found that this company offer a wide range of raised beds. I opted for the 'allotment' style raised bed which is ideal for a first time raised bed user. The quality of the wood is excellent, it was so easy to put together and the instructions were easy to follow. All the parts were provided and I will be looking to buy from them again in the future. They have an extensive range to suit all budgets so if you're looking for a raised bed then I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

“I purchased a plastic raised bed kit. Everything was delivered just as I ordered undamaged and packed well.”

Harrod Horticultural 5 star review on 26th March 2021

Helpful Report

Posted 4 years ago

“I was impressed by the speed of delivery once ordered and my plant stakes are now across my garden, rusting beautifully whilst supporting various plants in a practical and attractive fashion”

Helpful Report

Posted 4 years ago

“The raised beds we bought, although quite expensive, were well made with good quality materials and the cock-up the delivery man made was sorted out the same day.”

Helpful Report

Posted 4 years ago

“I ordered 4 raised bed kits from Harrods Horticultural. The ordering was clear and straightforward; the goods arrived on time and very well but not excessively packaged. Instructions were nicely set out in graphic form and once assembled, they look good in my vegetable patch. I would recommend them highly.”

Helpful Report

Posted 4 years ago

“Helpful advice on phone”

Helpful Report

Posted 4 years ago

“The goods I have ordered from Harrods have been first class. What hasn't is the couriers they are using who have messed up twice out of the three deliveries I have had.”

Helpful Report

Posted 4 years ago

“We ordered superior metal raised beds. Delivery information excellent, the driver was very helpful in delivering to the back garden. Really pleased with the bed, but asithers have stated lengthy and fiddly to assemble. Well worth it though.”

Helpful Report

Posted 4 years ago

“Good quality”

Helpful Report

Posted 4 years ago

“I purchased a 2.5m x 2.5m Vegetable Cage which arrived in a few days. It was very simple to assemble and looks very tidy now it is in place. A word of advice for anyone buying one would be to purchase extra net clips and extra ground pegs as they add a bit more robustness to the fitted net. I would also advise taking plenty of time to cut the aperture in the net for the zip insert as it is important to get the cut absolutely straight. All in all, I am delighted with the product”

Helpful Report

Posted 4 years ago

“good service, speedy delivery”

Helpful Report

Posted 4 years ago

“the product does not work as i anticipated and i cannot foresee using it on my allotment as hoped - dissapointed”

Helpful Report

Posted 4 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews