Harrod Horticultural Reviews

4.6 Rating 11,349 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service! Very impressed with their flexibility in resolving issues. I would totally recommend them as a supplier.”

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Posted 5 years ago

“Quality product, reasonable cost and prompt delivery”

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Posted 5 years ago

“STRULCH. Lightweight, clean to handle. Does the job.”

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Posted 5 years ago

“waiting for my last order but very pleased with my garden arches. Decided to buy another one!”

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Posted 5 years ago

“Very Good with prompt delivery.”

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Posted 5 years ago

“Raised bed”

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Posted 5 years ago

“They are always pleasant to talk with and deliver when they promise!”

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Posted 5 years ago

“Inconsistent and poor service.”

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Posted 5 years ago

“Service and advice is usually excellent but I was wrongly advised when replacing a fruit cage net and bought the wrong size net as a result. as I had opened the net and tried to fit it, I just had to buy another net and received no apology or acknowledgement that I had been wrongly advised. Very disappointing.”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“Excellent customer service very personal and efficient”

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Posted 5 years ago

“Quality product and very good service.”

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Posted 5 years ago

“Should have really been a five star review, but the delivery driver was bad. Apart from that all is really well, polytunnel up and running, everything labelled well and of extremely high quality. A truly excellent purchase!”

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Posted 5 years ago

“Arrived quickly and very well wrapped. Impressed!”

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Posted 5 years ago

“All very good and on time delivery”

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Posted 5 years ago

“I am delighted with my purchase from Harrod Horticulture- great quality, great price and really fast delivery.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I wish I could review my order but it hasn’t been shipped yet despite me placing my order on March 15th. After a few weeks of waiting I contacted to ask about this and was eventually told days later that part of my order was out of stock. But why wasn’t I informed of this until I chased the company - and why was this not mentioned on the website when I placed my order? Now yet another weekend has gone by where I’ve been unable to get my veg patch prepared for the growing season because I am still waiting for my order. Items SHOULD NOT be advertised for sale when there is no stock available. Very poor form Harrod and I will certainly not be buying from you again.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. We can confirm that your order has now been despatched from our warehouse and should be with you within the next few days. Please accept our apologies for any inconvenience caused.

Posted 5 years ago

“A nice product that is good value fir money.”

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Posted 5 years ago

“Great oblisk . Strong and well built. Will last years plus British made!”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,349 reviews