Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Three excellent products, well described and made, not available elsewhere so far as I know, and quickly delivered.”

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Posted 4 years ago

“Your topsoil is the best we have ever had, and we will shortly be ordering more! Thank you, great service.”

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Posted 4 years ago

“Very happy with my purchase of plant supports. They were reasonably priced and the despatch and delivery times were excellent.”

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Posted 4 years ago

“Missing parts. Phoned twice still missing parts”

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Posted 4 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us and you have part missing from you order. We understand that the issues have been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 4 years ago

“Thank you! Great design. On my parents' Victoria plum tree, I protected several fruit laden branches with the tube sleeves. I returned last weekend, removed the sleeves, and picked a large trugful of beautifully perfect plums. Elsewhere, there was not one single fruit - the squirrels had taken the lot, so the sleeves had worked perfectly. I love the way that I can store them easily and will be able to use them again next year without any problem. Thank you!”

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Posted 4 years ago

“First rate products and excellent service.”

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Posted 4 years ago

“Attrocious customer service along with a shoddy product. So incensed that didn't think worth writing to the Managing Director.”

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Posted 4 years ago

Thank you for your review and order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that your replacements parts have been received. Please accept our apologies for any inconvenience caused.

Posted 4 years ago

“Communication regarding order to delivery was excellent.”

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Posted 4 years ago

“I initially had a problem with shears. I uploaded some photos for evidence and the lady member of the customer assistance was very understanding, patient, and arranged to send a new replacement which had no issues.”

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Posted 4 years ago

“Too soon to tell you. It is working and it is relatively easy to remove debris.”

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Posted 4 years ago

“Prompt delivery and well packaged. Leather backed kneeler of superb quality and a well received gift. Thank you.”

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Posted 4 years ago

“good strong plant supports very pleased.”

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Posted 4 years ago

“The strong fleece is great quality, and was delivered promptly”

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Posted 4 years ago

“The spiral plant supports are perfect for my tall rudbeckias and echinaceae, but when I placed the order there was a delay in supply. It would have been useful to know this at the time so I would not have been left wondering whether I would ever receive the product.”

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Posted 4 years ago

“Ordered this seat/stool for my Mother to replace one purchased in 1990’s! Robust, light, sturdy great for helping you get down to weed.”

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Posted 4 years ago

“Response to my phone call was swift and the delivery likewise. Very content as usual”

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Posted 4 years ago

“Excellent, very good and speedy delivery . Exceptionally well packed rose arbour. Very pleased. Thank you.”

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Posted 4 years ago

“Never received goods Said they were in transit but got sent back due to the fact the label had fallen off . Never had the offer to return it , just refunded me!”

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Posted 4 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 4 years ago

“Delivery was quick and on time.”

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Posted 4 years ago

“the poles are excellent for the netting across the pond.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews