Harrod Horticultural Reviews

4.6 Rating 11,496 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The service was excellent and everyone I spoke to was very helpful”

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Posted 4 years ago

“Fast and on time”

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Posted 4 years ago

“The product we ordered arrived in good time and in eco-friendly wrapping, which was appreciated.”

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Posted 4 years ago

“The delivery was flawless and the product (shepherd crook poles)was even better than anticipated”

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Posted 4 years ago

“We are pleased with the strawberry frame and netting. However, the pegs are very awkward and get caught in the netting. We have stopped using them and hold the netting down with small tiles which has worked well.”

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Posted 4 years ago

“An excellent. product yet to be proven over time but initial impression is very good. My Sprouting Broccoli plants are looking really healthy. The pigeons have been thwarted and the netting looks as if it will keep out the dreaded butterfly. I wait in anticipation”

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Posted 4 years ago

“Bought netting and mesh for my fruit cage. Delivered promptly. When erected, the net has some manufacturing flaws. When pointed out to Harrod’s they dealt with the issue promptly and efficiently. Thank you!”

Harrod Horticultural 5 star review on 27th June 2022

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Posted 4 years ago

“As always, the items ordered were received when expected, well packaged and in good order.”

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Posted 4 years ago

“First class very quick service, everything I needed was in stock”

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Posted 4 years ago

“Very informative customer service team, told us where we could view the furniture we wanted to see, even gave us an alternative near to where we staying for a weekend away. Once ordered we were advised of the lead time, 4 weeks, which was better than we had anticipated. In due course we were informed of the delivery date and contacted by the freight company to make arrangements. The furniture was delivered on a pallet, very well packed and protected. The driver was very helpful and delivered to a point where we could unpack before moving into their final position.”

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Posted 4 years ago

“Excellent products, promptly delivered.”

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Posted 4 years ago

“On this occasion only, very dissatisfied with the goods. The "rust" look is very scruffy and after touching the plant restraints my hands and clothes were covered in rust. The lichen green ones I purchased last year are far superior”

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Posted 4 years ago

“Pleased with the service and quality of the protective fleece we purchased”

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Posted 4 years ago

“Love all the products I've bought from Harrod Horticultural. Some items are quite expensive but well worth it! Quality is outstanding and you only buy once! So an efficient way to spend your money. Im impressed by how much thought and attention has been paid to design and practicality”

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Posted 4 years ago

“The Harrod trellis product is very good quality and I will buy from Harrod again on the strength of that alone. However, what prevents me awarding 5 stars is that the delivery charge was incorrectly shown in the brochure, and when I telephoned to query that, the person I spoke to was unable to help because it was a Saturday.”

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Posted 4 years ago

“Excellent service, quick and efficient, great products.”

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Posted 4 years ago

“received order very quickly but surprised such a small item had to be signed for”

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Posted 4 years ago

“I ordered netting for fruit trees, with which I'm very pleased. The ordering process was simple, delivery was quick and netting was well-packed... I have no complaints, would be happy to order from Harrod Horticultural again.”

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Posted 4 years ago

“Always good quality, never disappointing.”

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Posted 4 years ago

“Excellent and straightforward”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,496 reviews