Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoned order.. Very helpful staff”

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Posted 3 years ago

“I ordered two Nuttery Original Seed Feeders which so far have proved to be the best caged bird seed feeders I have used for a long time. The order was acknowledged by Harris Horticultural promptly and was received within a few days, packaged securely. I am very happy with the product and the service from Harrod Horticultural.”

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Posted 3 years ago

“Very helpful person on the phone and brilliant customer service and knowledge”

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Posted 3 years ago

“I ordered the hoops and netting for my previously purchased veggie box. Great quality, speedy delivery and easy to fit. Thanks!”

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Posted 3 years ago

“Zip for access through net. It was easy to fit allows quick access to the friut that's underneath it without lifting the net.”

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Posted 3 years ago

“Fast service products seem very good Customer services efficient”

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Posted 3 years ago

“Excellent, efficient and reliable”

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Posted 3 years ago

“After my initial review, I was sent an email saying my query was answered [but I never received the 'answer'] and asked to change my review. It still didn't really answer my issue which relates to the Geopod Heater Propagator with lights, which is a really poor value piece of kit by the way. So I'm just adding in this bit and it doesnt change my thoughts. Original Review: I had a query on the item and whilst I received an initial e mail asking me to makes lots of checks, there was no further follow up following my reply.”

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Posted 3 years ago

Thank you for your recent review regarding your order. We are sorry to hear that you have not received a reply to your query. After checking we can see that a reply was sent to you on 25th April. It may be that this has been received into your 'junk' folder, please can you kindly check this for our reply. We have also resent our email to you today so hopefully, you have all the information you need. If you still need further assistance please kindly contact our Customer Services line on 0333 400 6400. Our lines are open Monday to Friday 8.30am-4.30pm. Many thanks

Posted 3 years ago

“Courteous, efficient service.”

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Posted 3 years ago

“Excellent service replacement obelisk with me within a week. Sent photos of bent obelisk, no quibbles replacement just arrived Bought raised vegetable beds beginning of lockdown which are wonderful”

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Posted 3 years ago

“Excellent service, lots of questions answered promptly and very helpful customer service. The product we ordered (large fruit cage) is outstanding quality and recommend.”

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Posted 3 years ago

“Good communication, prompt delivery”

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Posted 3 years ago

“Good service as usual”

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Posted 3 years ago

“Good products, delivered quickly”

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Posted 3 years ago

“Excellent and reliable service. Will be ordering from this company again. I highly recommend it.”

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Posted 3 years ago

“Sturdy wire gothic hoops make a very effective edging.”

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Posted 3 years ago

“Lovely products good service”

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Posted 3 years ago

“Service from Harrod Horticultural is always 5*”

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Posted 3 years ago

“Very good firm to deal with. Once the order was placed delivery was prompt. Goods were well packed and labelled.”

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Posted 3 years ago

“Quality products, superbly packaged and very prompt delivery (again!)”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews