Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“We were very happy with the quality of the product we received.”

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Posted 6 years ago

“Your products are good, but your instructions hopeless. I bought the tomato planters and the covers. I still don't know how to put the washers on the pots to support the canes. I don't think the washers fit in the lower holes.”

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Posted 6 years ago

“Phone order and so easily to contact. Professional service. Fast delivery. Definitely recommend.”

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Posted 6 years ago

“Good delivery and good quality.”

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Posted 6 years ago

“Right Price. Neatly Packaged and Delivered SOONEST! I Recommend Jarrod Horticultural and am planning to Shop again. Thank You!”

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Posted 6 years ago

“Straightforward transaction and delivery as described”

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Posted 6 years ago

“Both delivery and product excellent”

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Posted 6 years ago

“order description, measurements and delivery time excellent.”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Excellent delivery on time as promised”

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Posted 6 years ago

“The fruit tree sleeves are absolutely marvellous! I had a great crop of cherries last year but was only able to do the lower branches. This year thanks to my new order we shall put sleeves higher up.”

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Posted 6 years ago

“The quality was very good, the best that I have ever bought.”

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Posted 6 years ago

“Perfect for our requirements.”

Harrod Horticultural 5 star review on 8th May 2019

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Posted 6 years ago

“Excellent time in delivery. Very substantial weight good value for money. I have telephoned yourselves regarding a missing Node back and hope that I receive it promptly to enable me to get if fixed using the brackets that I have purchased.”

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Posted 6 years ago

“I had to purchase an extra set of connectors (GDN-675 - CONNECTOR 25X25 3 WAY 3WC) for my aluminium cage as the old ones became rusty and broke. I also had to pay a blacksmith to get the broken connectors removed from their hollow poles. When I contacted Jarrod I was informed that the cage, once erected, was not supposed to be dismantled. I had had to dismantle mine each winter as I had it on an allotment and erect it again for the summer season. A poor design of connectors as the go rusty over time. But they are supposed to be outside all year!”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you experience issues with the connectors to your Steel Fruit Cage. Our Steel Fruit Cages have a 10-year structural guarantee and are designed to be assembled and left in one area. The cage can be dismantled; however, we do recommend against this as parts can become damaged, especially if dismantled on a number of occasions. We hope this explanation is of help to you and thank you again for your comments.

Posted 6 years ago

“Recently bought some staging for my polytunnel - excellent quality and easy to assemble. However, a real shame that most pieces were covered in a blue plastic film that needed removing and will have just ended up in landfill or worse. With the growing concern about plastic pollution on the land and in our oceans, this plastic film seemed uneccessary and would urge Harrod Horticultural to do something about it!”

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Posted 6 years ago

Thank you for your recent order and review. We were sorry to hear that on receipt of your order, you were unhappy with the way the goods had been packaged. We regularly review each and every product we stock – partly based on very welcome feedback such as yours - to ensure they are packed as efficiently as possible and are well protected for the uncomfortable journey they are about to take. We work closely with our suppliers to try and ensure products we purchase from them are adequately packaged on delivery to us, and of course, we have much greater control over packaging of the items we design and manufacture ourselves. Thank you once again and please accept our apologies for any inconvenience caused.

Posted 6 years ago

“My new fruit cage arrived brilliantly on time.”

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Posted 6 years ago

“quick delivery good product reliable service 10/10 well done Eltin”

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Posted 6 years ago

“The node wall trellis system is excellent. I have fixed one to a very crooked barn wall: the provision of spacers and the flexibility of the steel rods made it possible to follow the contours of the wall and keep a decent space between the frame and the wall. The other trellis was fixed to a straight rubble-stone wall built from a rock which is impossible to drill. The multiple node system made it possible to choose fixing points corresponding to mortar joints in the wall and therefore to achieve a stable result. I would recommend this product to anyone with similar problem walls”

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Posted 6 years ago

“Harrods Horticultural received my order, processed it promptly, and the requested item was delivered very quickly.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews